The Company: One of the largest, customer-owned health insurers in the US
Our client offers a variety of health and life insurance products and related services to employers and individuals.
The client was in the process of redesigning its employer, sales and consumer facing user interfaces in order to streamline internal operations and improve efficiency and brand experience for three primary audiences. With customerfacing work already under way, the client reached out to KORE1 to provide consultants for the experience design, testing, and development.