How Much Does IT Support Cost per Month? Contract Help Desk vs Outsourced Support (2026)
By Mike Carter, Managing Director, KORE1 One Level 2 contract help desk technician costs about $8,500 a month at the national median in 2026, and two Level 1 seats plus a Level 2 lead run about $21,800 a month. Both figures come from the KORE1 Contract Rate Index 2026-Q4, effective October 16, 2026, billed at … Read more
